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Real-time attendance tracking, right in Tessitura

Scan any type of entry barcodes to manage attendance for entrance to exit — and everywhere in-between

  • scanner-icon

    Scan traditional, print-at-home, and mobile tickets & membership cards

  • tickets

    Composite tickets let you scan a single bar code to represent multiple items in a package or all attendees in a group

  • people icon

    Members can skip the line! Scan their card and mark attendance directly on the device

  • building-icon

    Manage entry by location, whether special exhibits or specific entry points

  • barcode icon

    Scan on exit to track how long visitors stay or to manage re-entry

  • clock-icon

    Set a window of time for valid entries to facilitate timed admission or event arrivals

  • cloud

    Offline mode lets you scan tickets even without an internet connection, and upload your attendance data to Tessitura later

Contactless scanning

Offer safe, efficient entry with contactless scanning

  • barcode icon

    Guests can scan physical or mobile tickets and membership cards

  • barcode icon

    Clear notifications on devices indicate when a scan is successful or when assistance is required

  • barcode icon

    Check in groups with a single scan

  • barcode icon

    Convert handheld scanners with tabletop or freestanding pedestals

Woman scanning a contactless ticket in foreground with attendant assisting others in the background

Personal customer service

Make every customer feel welcome and cared for

Gif of personal message appeared after ticket is scanned
  • Message

    Personalized messages appear on the scanner so attendants can thank patrons for their loyalty or direct members to the lounge

  • bell-icon

    Send automatic notifications when VIPs arrive so staff can greet them accordingly

  • seatmap

    Resolve seating issues on the spot — whether a customer needs wheelchair seating that you hadn’t anticipated or someone with balcony tickets is afraid of heights.

  • seats

    Put seats on hold right from the scanner, so you know they’ll still be available when your patrons reach them.

Monitor in real time

View real-time sales and attendance data, directly on the scanner or in Tessitura

  • checkmark-icon

    Know who is in your venue at any given time

  • checkmark-icon

    Set up alerts so that staff can know when VIPs enter your facility and greet them accordingly

  • checkmark-icon

    Track member attendance patterns

  • checkmark-icon

    View real-time sales and attendance data directly on the handheld scanning device or in Tessitura

NScan Monitoring

Special access areas


Use access control to open doors to VIP or donor lounges, grant access to backstage tours, offer complimentary drink vouchers, and more


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