Contacting Support

Emergency phone support for business-critical or production system-down situations is available 24x7x365 through our customer care lines.

Use the number for your region:

Asia Pacific
+61 (0)2 8005 6635

+44 (0) 800 048 7048

North America
+1 888-643-5778 x201

How can we help?

Access support from Tessitura 24/7. For immediate assistance, please call our support line.

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    Chat with us

    Chat support is available weekdays 9am-2pm BST | 9am-8pm EDT.

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    Create or manage tickets

    Submit all issues through the helpdesk. The helpdesk is monitored during normal support business hours.

    Visit helpdesk >

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More Resources

Discover resources for collaboration and learning more about Tessitura products.

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    Product Documentation

    Access all the related documentation you need for our standard products and services.

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    Learning & Training

    From videos to presentations to online courses, we have everything you need to learn, use, and make the most of Tessitura.

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    Tessitura Roadmap

    Product development for the Tessitura platform informed by member feedback, industry trends, and technology innovations.

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    Online Forums

    Browse the our community forums for content by open and engaged groups of people just like you!

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