Here for you 24/7 + 365 days

Tessitura’s suite of products includes unlimited 24x7x365 professional support and documentation. Our dedicated worldwide support team has decades of collective experience in both software support and the arts and culture industry. Support is not a starting point in the company, it is a profession, and our staff retention rate is over 85%. In-depth product documentation and training resources are available and updated with each new release. Our full-time learning resources department maintains our expansive library of documentation, free training guides, and video tutorials that are instantly available to members of your organization 24/7.

same-day response
pages of documentation
hours of video training

Get Started

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    Get Support

    Create and manage your support tickets

    Helpdesk Login 

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    Knowledge Base

    Browse through our Common Support Solutions for self-service fixes

    View Knowledge Base

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    Product Help

    Access hundreds of documents, troubleshooting tips, and training presentations


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    Courses & Videos

    Over 100 hours of video training


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    Structured Training Programs

    Learn a specific area of the Tessitura application through a variety of course formats

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    In-person learning, networking, and sharing of knowledge, insights, and best practices

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