Online Waiting Rooms
Article
Strategic Partner
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Queue-it is a Tessitura integrated virtual waiting room that controls website and app traffic surges by offloading visitors to an online waiting line.
Queue-it
Vendor name: Queue-it
Vendor category: Online waiting rooms
Tessitura integrated: Yes
Control traffic & ensure fair access for every onsale
Queue-it is a Tessitura-integrated virtual waiting room that gives you real-time control over the flow of traffic to your website and apps. During scheduled onsales or unexpected traffic spikes, visitors are redirected to a customizable waiting room and let through to your site at the rate you choose, preventing overload and giving patrons a fair and transparent experience.
Queue-it gives you the tools to deliver a better experience for every onsale, from bot protection and invite-only access to real-time wait information, email notifications, and interactive polls, quizzes and email sign-up forms.

Why Tessitura members choose Queue-it
- Keep your systems online. Control traffic during your busiest onsales so demand never overwhelms your website.
- Keep patrons informed. Give visitors real-time information about their place in line and expected wait time.
- Ensure fair access. Control entry to high-demand sales with an orderly process that gives every patron a fair shot.
- Encourage patrons. Customize the waiting room to your brand and keep patrons engaged with interactive content.
- Keep bots out. Block malicious bots and scalpers from buying up tickets meant for genuine patrons.
- Fast & easy integration. Integrate with TNEW or your custom website in hours, with no need to rebuild your ticketing flow.
Contact
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Genres
Performing arts
Theatre
Regions
North America
Europe
Asia Pacific
Topics
Online Waiting Rooms
