Tessitura, the nonprofit technology provider dedicated to the success of arts and culture organizations, today announced a new strategic partnership with TicketPlan, an innovator in ticket insurance and protection.

Through this partnership, TicketPlan’s refund protection solutions will be fully integrated with Tessitura’s v16 e-commerce platform, giving Tessitura member organizations a simple, ready-to-use option to offer ticket buyers added confidence.

Tessitura and TicketPlan share decades of expertise in the arts and culture sector. Tessitura is the only nonprofit technology company in this space, providing a unified platform for ticketing, fundraising, marketing and CRM to help organizations build deeper audience connections and sustainable futures. TicketPlan pioneered ticket insurance and protection more than 25 years ago and continues to support venues and cultural organizations across the U.K., Europe and North America with market-leading refund protection solutions.

"We are excited to welcome TicketPlan as a strategic partner,” said Rebecca Herberson, Vice President of Solutions and Strategic Partnerships at Tessitura. “This partnership reinforces our commitment to providing exceptional customer experiences. Together, we are actively developing practical solutions that strengthen the arts and culture sector.”

Through this partnership, Tessitura members gain access to TicketPlan’s market-leading refund protection services, which:

• Provide arts and culture customers peace of mind when purchasing tickets
• Generate incremental revenue for venues and organizations
• Integrate seamlessly with Tessitura’s v16 e-commerce platform for quick and easy implementation

“We are delighted to bring this partnership with Tessitura to fruition,” said Ben Bray, Relationship and Development Director at TicketPlan. “It has been fantastic to work so closely with the Tessitura partnerships team, and we are excited for our market-leading ticket refund protection solutions to be made available to the Tessitura community via a seamless, ready-to-use integration.”

“We are excited for our market-leading ticket refund protection solutions to be made available to the Tessitura community via a seamless, ready-to-use integration.”
_{— Ben Bray, Relationship and Development Director, TicketPlan}

Details about TicketPlan’s services and updates about current integration development are available in our Community Vendor Directory.

Tessitura community members can also visit TicketPlan's website or email ben@ticketplangroup.com for more information. 

About Tessitura

Tessitura is a nonprofit technology company dedicated to helping arts and culture organizations thrive. CRM lies at the heart of our mission and our secure technology platform. Ticketing and admissions work hand-in-hand with fundraising, membership, marketing, education and front of house. Intuitive reporting and forecasting tools help reduce uncertainty and turn data into insights. And features such as frictionless payments, digital ticketing and integrated e-commerce help build a sustainable and accessible future. We work with more than 800 organizations in 10 countries. For more information, visit www.tessitura.com.

About TicketPlan

The original innovators of ticket insurance and protection — and long-standing members of the ticketing community for over 25 years — TicketPlan enables ticketing companies, arts venues, theatres, sports organizations, attractions and events to provide added value to ticket buyers while generating a new and meaningful source of incremental revenue. An ever-growing number of organizations across the U.K., Europe and North America now trust TicketPlan to provide their ticket insurance and protection services. For more information, visit https://ticketplan.com/.

Media Contacts

For Tessitura: communications@tessituranetwork.com
For TicketPlan: Ben Bray – ben@ticketplangroup.com