Everything you need to engage audiences
We’re Tessitura, the leading CRM system for arts and cultural organizations.
We’re a non-profit community of arts and cultural organizations working to strengthen the business of arts and culture.
We’ve listened to our members through this crisis and rapidly developed features to help them through a rapidly evolving global crisis.
We’ve stayed true to our commitment to our member organizations, continuing rapid technology innovation while increasing support and resources.
We’ve helped over 700 organizations switch systems, with a 100% success rate even during the COVID-19 crisis.
We haven’t slowed down a bit.
See how we’re helping arts & culture organizations navigate the challenges of COVID-19.
Respond to ever-shifting timelines
Tessitura makes it easier to retain revenue while processing cancellations, rescheduling events, and handling returns. Seamlessly handle mass cancellations, easily move performance and event dates, and collect customer preferences with our online return request feature. Most importantly, our tools to help you retain revenue through ticket returns and exchanges.
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Flexible ticketing functionality
As organizations reopen, flexible ticketing options will be key to success. Tessitura empowers you and your customers to have a safe experience with features like timed admission, capacity control, and physical distance seating. In addition, pay-what-you-can pricing and the ability to handle large onsales can help welcome the widest possible audience back when you are ready to reopen.
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Digital and contactless options
Tessitura allows you to serve your customers safely and efficiently with a variety of digital and contactless options to meet their needs. Reduce risk while enhancing convenience for both patrons and staff with mobile-responsive online sales, mobile and print-at-home tickets, touchless payment devices, integrated kiosks, and the ability to redeem gift certificates online.
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Powerful fundraising tools
Fundraising is more important than ever during this time. Tessitura makes it easy to take quick donations and promote add-on donations within the purchase path. And our sophisticated moves management functionality helps you cultivate major gifts and maintain vital relationships. Make sure donors feel appreciated by generating acknowledgments and receipts automatically.
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Business intelligence
Tessitura's unparalleled self-service analytical tools help you gain important insights, make decisions, and deepen engagement with your customers. Visualize the impact of COVID-19 on your organization, including revenue retained through donated tickets. Get detailed reporting on sales, attendance, capacity, donations, and more. Dig deeper into your data to identify opportunities to strengthen engagement, and pull highly targeted, segmented lists to reach the right customers with the right message.
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Stepping up in a challenging time
Our professional support team is here to help our community 24 hours a day, 365 days a year, and that hasn’t changed during COVID-19. In addition, we’ve been hosting dozens of free online events, from Pop-Up Skill Builders to community conversations on the topics affecting arts and culture organizations today.
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Let us show you what makes Tessitura the system of choice for arts and cultural organizations around the world during this crisis.