Insights & InnovationReinventing the orchestra
Arts and Culture / Innovator Series / Orchestras / DEAI • 17 min
Paraorchestra breaks down barriers to create transformational change
Insights & InnovationExploring Tessitura's technology roadmap
Company News / Technology • 7 min
A peek at how we decide our product priorities
Insights & InnovationFostering community
Arts and Culture / Innovator Series / Community Engagement / Theatre • 18 min
How Belvoir St Theatre crafts connection with its commitment to diverse programming
Insights & InnovationGiving in a changing economy
Arts and Culture / Innovator Series / Fundraising • 13 min
Why arts fundraisers should remain optimistic in a new philanthropic landscape
Insights & InnovationHarnessing creativity through data
Arts and Culture / Innovator Series / Marketing / Audience Development • 15 min
Takeaways from Capacity Interactive’s Cultural Compass research
Insights & InnovationUnique and special
Company News / Technology • 5 min
Vice President of Product Debra Weissman shares takeaways from her first three months at Tessitura
Insights & InnovationBuilding durable success
Arts and Culture / Business Strategy • 3 min
Andrew Recinos and Dave Wakeman discuss how live event producers can build fans for life
Insights & InnovationBoost your fraud defenses
Security / Finance / Technology • 4 min
Three steps you can take to prevent a spike in fraud
Insights & InnovationHedgehogs and hospitality
Arts and Culture / Innovator Series / Community Engagement / Business Strategy • 15 min
A case study in values-driven strategy at Irish Arts Center
Insights & InnovationHow Pittsburgh’s cultural district is revitalizing downtown … again
Arts and Culture / Innovator Series / Community Engagement • 14 min
Pittsburgh Cultural Trust plays a role in catalyzing economic recovery
Insights & InnovationThe invisible jazz hand
Arts and Culture / Innovator Series • 12 min
Birmingham Hippodrome makes an economic case for musical theatre
Insights & InnovationDecoding the trend busters
Arts and Culture / Business Strategy • 2 min
Andrew Recinos highlights arts organizations increasing participation
Insights & InnovationNurture deep roots
Arts and Culture / Business Strategy • 16 min
Understanding the value of purpose in arts and culture
Insights & InnovationEveryone can innovate
Arts and Culture / Business Strategy / Collaboration / Digital / Technology • 7 min
Discover the innovator inside you
Insights & InnovationWant big results? Start smaller
Arts and Culture / Business Strategy / Digital / Technology • 5 min
How to make innovation routine
Insights & InnovationWhat holds you back?
Arts and Culture / Business Strategy / Digital / Technology • 7 min
Surprising barriers that keep your team from innovating
Insights & InnovationSpring into digital donations
Fundraising / Memberships / Ticketing and Admissions • 8 min
Three ways to leverage online giving this season
Insights & InnovationPutting the i in team
Arts and Culture / Business Strategy / Digital / Technology • 5 min
Why the right team is the secret to unlocking innovation
Insights & InnovationPower, Glamour, Rebellion
Arts and Culture / Innovator Series / Audience Development • 19 min
Exploring social change as exhibition outcome at ACMI
Insights & InnovationBecoming awe-centric
Arts and Culture / Business Strategy • 17 min
Andrew Recinos shares three steps to elevating awe in your arts and culture organization
Insights & InnovationCultivating connection
Arts and Culture / Innovator Series / Community Engagement • 20 min
Melbourne Recital Centre built community by transforming its spaces
Insights & InnovationGood data is about people
Arts and Culture / BI and Analytics / Technology • 45 min
How data is fueling the future of arts and culture (and why Tessitura members have an edge)
Insights & InnovationBe well
Arts and Culture / Business Strategy • 20 min
Is this the moment for us to change the arts and culture narrative?
Insights & InnovationThe audacity of relevance
Arts and Culture / Innovator Series / Community Engagement • 16 min
Alex Sarian urges us to prioritize shared cultural experiences in the face of social isolation
Insights & InnovationWin the whole visit
Arts and Culture / Innovator Series / Audience Development • 13 min
Liam Darbon from Tate invites us to reach future audiences with an innovative single customer view approach
Insights & InnovationPutting butts in seats with digital arts education
Arts and Culture / Innovator Series / Audience Development • 13 min
Zenetta S. Drew challenges us to rethink the impact of cultural literacy on audience development
Insights & InnovationWho we are, what we value and where we’re headed
Arts and Culture / Technology • 40 min
Recapping the TLCC Orlando 2023 opening session
Insights & InnovationPutting it together
Arts and Culture / BI and Analytics / Business Strategy / Digital / Technology • 5 min
How one museum brings digital transformation to life
Insights & InnovationReady, set, summer! Five ways to prepare for the busy visitor season
Arts and Culture / Museums • 5 min
Tips for museums and attractions to offer a seamless experience
Insights & InnovationAudience behaviors are changing. Are you keeping up?
Arts and Culture / BI and Analytics / Business Strategy / Digital / Technology • 5 min
Leveraging customer networks in a digital world
Insights & InnovationPropelling innovation
Arts and Culture / BI and Analytics / Business Strategy / Digital / Technology • 5 min
Three technology advances driving digital transformation in arts and culture
Insights & InnovationDebunking four digital transformation myths
Arts and Culture / BI and Analytics / Business Strategy / Digital / Technology • 5 min
Setting the record straight about common misconceptions
Insights & InnovationBeyond the buzz
Arts and Culture / BI and Analytics / Business Strategy / Digital / Technology • 5 min
What I wish someone had told me about digital transformation
Insights & InnovationData, decide, do
Business Strategy • 5 min
Three steps to data-informed decision making
Insights & InnovationIt's not always bots
Security / Finance / Technology • 5 min
Six ways to reduce the impact of fraudulent chargebacks
Insights & InnovationYou’ve got a smash hit. Dream or nightmare?
Arts and Culture / Ticketing and Admissions • 5 min
A hit should be all upside. True Tickets helps keep it that way.
Insights & InnovationAccidental lessons
Arts and Culture / Collaboration / Fundraising / Memberships / Ticketing and Admissions • 5 min
Four reminders when diving into new arts and culture territory
Insights & InnovationWhat we learned
Arts and Culture • 30 min
Andrew Recinos shares how arts and culture institutions can thrive in uncertain times
Insights & InnovationMake your DEI commitments mean more
Arts and Culture / DEAI / Marketing • 7 min
Four ways marketers can activate their organization's diversity and inclusion goals
Insights & InnovationSeven things I learned at Digital Marketing Boot Camp
Arts and Culture • 6 min
Karyn Elliott writes about her experience at Capacity Interactive’s Digital Marketing Boot Camp for the Arts
Insights & InnovationHow to have a digital mindset in an analog industry
Arts and Culture • 5 min
What arts & culture can learn from a digital-first event planner
Insights & InnovationIntentional support
Arts and Culture / Innovator Series • 10 min
Barbara Polk reveals ways the Kennedy Center invests to engage employees
Insights & InnovationMake the most of GivingTuesday
Arts and Culture / Fundraising • 5 min
Ellie Griffiths takes you from setting goals to saying thank you
Insights & InnovationTurn insight into action
Arts and Culture / BI and Analytics • 5 min
Three steps to a meaningful customer data strategy
Insights & InnovationData overdrive: How to become a reporting rockstar during the year-end fundraising push
Arts and Culture / Fundraising / BI and Analytics • 5 min
Tessitura’s analytics tools allow you to answer critical end-of-year campaign questions.
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Insights & InnovationDistractions abound. What does that mean for training your staff?
Arts and Culture / DEAI / Education • 5 min
We’ve been evolving our learning materials and programs to maximize learner engagement because of the many competing demands on time and attention.
Insights & InnovationKnow your visitors
Arts and Culture / Audience Development / Business Strategy / Customer Service / Marketing • 7 min
Four keys to cultivating better customer relationships
Insights & InnovationShow up as yourself
Arts and Culture • 3 min
Stephanie Ybarra of Baltimore Center Stage discusses the power of vulnerability
Insights & InnovationFundraising isn’t always a party
Fundraising • 5 min
Combat the cost of living crisis by making the most of your donor data
Insights & InnovationAutomations to simplify your to-do list
Technology • 6 min
Five Tessitura tools to help save you time
Insights & InnovationDigital tickets
Digital / Technology • 6 min
How Tessitura’s members are adapting to a contactless world
Insights & InnovationThe next generation of payment processing
Arts and Culture • 5 min
Lessons for the arts and culture sector from the company that powers payments for Uber, Spotify, and eBay
Insights & InnovationWhat arts & culture can learn from a data analytics visionary
Arts and Culture • 5 min
The CEO of Sisense on gut feelings, thinking in multiple dimensions, and innovating for a better world
Insights & InnovationTessitura: The technologist’s co-op
Arts and Culture • 5 min
How Tessitura’s member-owned model fuels innovation in arts and culture
Insights & InnovationTessitura is a non-profit. Here’s why.
Arts and Culture • 5 min
A tech company that puts arts & culture at the front of the line
Insights & InnovationBuild back stronger
Arts and Culture / Business Strategy / Community Engagement / Technology • 3 min
Andrew Recinos on creating passionate communities at the intersection of art, culture and technology
Insights & InnovationImagining a world abundant with arts & culture
Arts and Culture • 5 min
The power of arts and culture to celebrate our common humanity
Insights & InnovationArts & culture: best common denominator
Arts and Culture • 5 min
The power of arts and culture to gently dismantle barriers
Insights & InnovationTessitura E-commerce sites
Digital / Technology • 5 min
Some of our favorite websites powered by Tessitura E-commerce
Insights & InnovationCan arts & culture increase compassion?
Arts and Culture • 5 min
New research shows a connection between arts and compassion that many have long suspected.
Insights & InnovationSupercharge your skills
Arts and Culture / Business Strategy / Education / Technology • 8 min
Building organisational resilience with Tessitura super users
Insights & InnovationResources for cancellations and capacity restrictions
Ticketing and Admissions / COVID-19 / Technology • 3 min
We are here to help you as you navigate ongoing developments
Insights & InnovationDoes arts & culture lead to innovation?
Arts and Culture • 5 min
From the Medicis to Apple, exploring the creative journey from arts & culture to breakthrough innovation.
Insights & InnovationThe Long Tail of Product Development
Technology • 5 min
Alex Harris offers a peek into the work of Tessitura’s Innovation team
Insights & InnovationDo we remember how to be curious?
Arts and Culture • 5 min
How arts and culture leads the way out of a curiosity drought
Insights & InnovationHow one nonprofit digitally transformed to support art and culture in a changing world
Digital / Technology • 3 min
The AWS Public Sector Blog shines a light on Tessitura
Insights & InnovationExpanding the radius
Arts and Culture / Accessibility / Fundraising • 45 min
Increasing philanthropic support with an authentic approach to DEAI
Insights & InnovationFive questions to ask before your next donor meeting
Fundraising • 5 min
With Tessitura, the answers are right at your fingertips
Insights & InnovationQuick giving inspiration for Giving Tuesday
Customer Service / Digital / Fundraising / Technology • 3 min
Once you’ve inspired people to give, you want to make it as easy as possible.
Insights & InnovationWhy arts & culture is essential today
Arts and Culture • 12 min
Healing the world requires five human traits: arts & culture delivers them all.
Insights & InnovationThe end is the beginning
Arts and Culture / BI and Analytics / COVID-19 / Finance • 5 min
How the Houston Ballet tells the story of their data through times of change
Insights & InnovationHosting: the strong, silent type
Business Strategy / Technology • 3 min
Anna Wessely writes about Tessitura’s migration to the commercial cloud
Insights & InnovationHosting engaging digital performances
Arts and Culture / Digital / Ecosystem Partners / Virtual Experiences • 3 min
An interview with Tessitura, Vimeo, and The National Theatre
Insights & InnovationMake your on-sales a success
Ticketing and Admissions / Digital / Customer Service / Technology • 5 min
Eight tips to help you plan for a smooth on-sale
Insights & InnovationReopening, reconnecting, rebuilding
Arts and Culture / Audience Development / Business Strategy • 5 min
Karyn Elliott shares five strategies to prepare for welcoming your audiences back
Insights & InnovationFrom lockdown to full capacity
Arts and Culture / Business Strategy / Virtual Experiences • 5 min
Ten things cultural organizations in Australia & New Zealand have learned from reopening
Insights & InnovationDigital Transformation
Digital / Technology • 3 min
John Jakovich writes about cultivating innovation at Tessitura
Insights & InnovationSix museums inspiring us right now
Museums / Community Engagement / Digital • 5 min
Museums are demonstrating value with innovative and audience-focused responses
- Insights & Innovation
Five tips for building engagement with virtual experiences
Business Strategy / Digital / Virtual Experiences • 5 min
Build an intentional customer journey to cut through the Zoom fatigue
Insights & InnovationLittle things are coming!
Technology • 5 min
Chris Szalaj shares small features that will have a big impact in Tessitura v16
Insights & InnovationInnovation at Tessitura
Business Strategy / Technology • 3 min
Thoughts from Co-Founder Chuck Reif
Insights & InnovationHighlights from Tessitura Europe Community Week
Arts and Culture / Business Strategy / COVID-19 • 5 min
Our top takeaways from a week of sharing, gaining insight and finding inspiration as a community
Insights & InnovationTailor your gift certificates for virtual events
Digital / Ticketing and Admissions / Technology / Virtual Experiences • 4 min
Tips for using TNEW to make the most of the gift-giving season
Insights & InnovationSix takeaways from Arts Marketing Association’s first Arts Marketing Festival
Arts and Culture / Business Strategy / COVID-19 • 3 min
Highlights from the two-day virtual festival that brought together arts professionals from the UK and beyond
Insights & InnovationA refounding moment
Arts and Culture / Business Strategy / COVID-19 / Virtual Experiences • 5 min
Digital transformation in arts & culture: An interview with Kristin Darrow
Insights & InnovationMoving from data visualization to predictive forecasting and machine learning
BI and Analytics / Technology • 5 min
Chris Wallingford offers a peek into the future of Tessitura Analytics
- Insights & Innovation
It’s always the season for retail revenue
Business Strategy / Ecosystem Partners / Memberships / Technology • 3 min
And for connecting Tessitura with your retail point-of-sale software
Insights & InnovationSix quotes that captured our imagination at Digital Marketing Bootcamp for the Arts
Arts and Culture / Business Strategy / COVID-19 • 3 min
Highlights from the two-day virtual event that brought together digital marketers from the arts and cultural sector
Insights & InnovationRefresh your Tessitura knowledge with our free training resources
Technology • 4 min
Online courses, guides, and videos for beginners and experts alike
Insights & InnovationOnce upon a time, in a world where data became insight…
BI and Analytics • 6 min
Telling your data story
Insights & InnovationMaking donations faster and easier
Digital / Fundraising / Technology • 4 min
How we created One-Page Giving
Insights & InnovationTurning data into dashboards
BI and Analytics / Technology • 6 min
Amy Welsh shares her five-step process for creating Tessitura Analytics dashboards
Insights & InnovationDelivering virtual experiences with Tessitura
Digital / Ticketing and Admissions / COVID-19 / Technology / Virtual Experiences • 5 min
How to get started with bringing your work into the digital space
Insights & InnovationLet your customers choose what to pay in TNEW
Digital / Ticketing and Admissions / Business Strategy / COVID-19 / Technology • 3 min
Ideas and considerations for editable pricing
Insights & InnovationSeven tips for reopening
Business Strategy / COVID-19 / Ticketing and Admissions • 9 min
Make every visitor feel safe, and communicate more than ever.
Insights & InnovationHow to approach physically distanced seating
Ticketing and Admissions / Business Strategy / COVID-19 / Technology • 6 min
Let your data help determine your approach
Insights & InnovationInnovators in Conversation: Howard Herring
Arts and Culture / Business Strategy / Collaboration / Digital / Innovator Series / Orchestras • 45 MIN
Hear how the New World Symphony is responding to this moment by fully realizing the orchestra’s digital possibilities.
Insights & InnovationInnovators in Conversation: Shannon Bennett
Arts and Culture / COVID-19 / Innovator Series • 45 mins
How can arts and culture rapidly evolve?
Insights & InnovationReducing membership churn
Arts and Culture / Business Strategy / COVID-19 / Fundraising • 7 min
Insights on renewing members during a period of change
Insights & InnovationHow Aristotle can help with your donor segmentation
Arts and Culture / Business Strategy / Fundraising / COVID-19 • 6 min
Rhetoric, value, and the art of tailored persuasion
Insights & InnovationInnovators in Conversation: Claire Spencer
Arts and Culture / COVID-19 / Innovator Series • 44 mins
Learn how CEO Claire Spencer and her team are charting a course through immediate crisis to recovery directly linked to the Centre’s values.
Insights & InnovationInnovators in Conversation: Annie Burridge
Arts and Culture / Business Strategy / COVID-19 / Digital / Innovator Series • 54 mins
How Austin Opera quickly launched a digital programming series with brand-new content during closures related to COVID-19.
Insights & InnovationThe Opportunity of Asking
Arts and Culture / Fundraising / COVID-19 • 5 min
Hands-on advice for making the most of GivingTuesdayNow
Insights & InnovationSaying Please and Thank You
Arts and Culture / Fundraising / COVID-19 • 5 min
Getting ready for GivingTuesdayNow
Insights & InnovationInnovators in Conversation: Scott Stulen
Arts and Culture / Audience Development / Business Strategy / Collaboration / COVID-19 / Innovator Series • 45 mins
How Philbrook Museum is leaning outward, rather than in, during the COVID-19 crisis
Insights & InnovationConnection and Presence
Arts and Culture / COVID-19 • 3 min
Erin Koppel writes about Tessitura Arts & Culture Connections
Insights & InnovationYour customers are not strangers
Arts and Culture / Business Strategy / COVID-19 • 6 min
How to maintain relationships and retain revenue when your doors are closed
Insights & InnovationUnderstanding your audience during a crisis
Arts and Culture / Business Strategy / COVID-19 • 6 min
Why segmentation is more important than ever during COVID-19
Insights & InnovationBe where your donors are
Arts and Culture / Fundraising / COVID-19 • 3 min
How to use video to keep close to your donors
Insights & InnovationWhat does it mean to be a relational fundraiser during social distancing?
Arts and Culture / Fundraising / COVID-19 • 3 min
Three things savvy fundraisers can do now
Insights & InnovationBack to basics: CRM strategy
Business Strategy • 5 min
Jenifer Thomas LaMorte writes about how to achieve successful CRM by aligning your platform, process, and people.
Insights & InnovationTessitura Europe Conference features over 100 presenters in 60+ sessions
Company News / Arts and Culture / Community Engagement • 4 min
Chilina Madon writes about the people power behind the Birmingham conference
Insights & InnovationEnlightenment
Arts and Culture / Technology • 35 min
Andrew Recinos and John Jakovich talk about how neat ideas and practical application can lead to tremendous results.
Insights & InnovationWebsites are relationship builders
Business Strategy / Digital • 5 min
Jenifer Thomas LaMorte writes about how to maximize your website's potential to deepen engagement with your patrons
Insights & InnovationCreating a State of the Imagination Theater
Arts and Culture / Innovator Series / Theatre • 15 min
Criss Henderson and Chris Plevin describe how Chicago Shakespeare Theater built The Yard, one of the most flexible theater venues in the world
Insights & InnovationTruly integrating volunteers and interns into your organization
Arts and Culture / Collaboration / Community Engagement / Innovator Series • 19 min
Nicole Smith of the Adrienne Arsht Center demonstrates the power of building meaningful volunteer and internship programs
Insights & InnovationMusic for Life: The power of creativity for people living with dementia
Arts and Culture / Collaboration / Community Engagement / Innovator Series • 15 min
Daisy Swift demonstrates the impact of creative music making and Wigmore Hall’s commitment to building a dementia-friendly society
Insights & InnovationHow to Be a Poetical Scientist
Arts and Culture • 6 min
How the first self-described poetical scientist, Ada Lovelace, shaped the future of technology
Insights & InnovationGetting the Marriage Right
Arts and Culture / Business Strategy / Collaboration / Innovator Series • 22 min
When artistic and administrative teams truly unite on a shared goal, they can achieve powerful outcomes.
Insights & InnovationThe Value of Everything, Part 4
Arts and Culture / Business Strategy • 5 min
In the final part of this series, we examine intention — sustaining conscious thought over time.
Insights & InnovationThe Value of Everything, Part 3
Arts and Culture / Business Strategy • 3 min
To look at the value of everything, we need to take inventory of what's happening.
Insights & InnovationSeven stories of success from the opera world
Arts and Culture / Audience Development / Business Strategy / Customer Service / Marketing / Presenting and Performance • 3 min
From the Royal Opera House to Opera Australia, these seven companies have bold ideas to share.
Insights & InnovationThe Value of Everything, Part 2
Arts and Culture / Business Strategy • 3 min
What matters most when everything is important? Let's evaluate the information that you collect.
Insights & InnovationThe Value of Everything, Part 1
Arts and Culture / Business Strategy • 3 min
What matters most when everything is important?
Insights & InnovationStepping into the Void: A Courageous Collaboration
Arts and Culture / Community Engagement / Innovator Series • 14 min
Claire Spencer addresses the topic of mental health among performing arts workers in this powerful talk
Insights & InnovationDoes the Lookalike Segment Make All Audiences Look Alike?
Arts and Culture / Audience Development / Community Engagement / Innovator Series / Marketing / Theatre • 15 min
Tory Bailey shows that even small steps can help engage new audiences
Insights & InnovationArts Administration as Transformative Creativity
Arts and Culture / Fundraising / Innovator Series / Theatre • 14 min
In this galvanizing talk, Torrie Allen proposes that by adopting a creative mindset, administrative professionals can find fresh approaches to their work.
Insights & InnovationThe Pie Chart of Happiness
Arts and Culture / Innovator Series • 19 min
In this thought-provoking talk, Patrick shares his belief that the value of culture can be communicated in the simple statement that culture makes us happy.
Insights & Innovation10 inspiring insights from women in arts and culture
Arts and Culture / Audience Development / Business Strategy / Customer Service / Marketing / Presenting and Performance • 6 min
On International Women’s Day we pay tribute to the inspirational women in the field of arts and culture who work to empower artists, audiences and communities.
Insights & InnovationThe Audience π
Audience Development / Marketing / Innovator Series • 18 min
Sarah Ogle, Director, Marketing & Communications Director, Liverpool Everyman and Playhouse | Is there a magical formula for growing your audience? Sarah discusses developing a shared plan to focus on mission and audience. This talk was recorded live at the 2017 Tessitura European Conference.
Insights & InnovationWhat I Learned Curating Talks by Cultural Leaders
Arts and Culture / Marketing • 6 min
How can you increase the effectiveness of your marketing spend, decrease your costs and more authentically engage with individuals by taking advantage of the data you’re collecting?
Insights & InnovationDance Magazine | Yes, It IS Possible to Build New Ballet Audiences in 2017
Audience Development • 2 min
Dance Magazine spotlights three Tessitura-powered dance companies who are finding ways to grow their audiences
Insights & InnovationFind Your Music™: Building Audiences through Community
Audience Development / Community Engagement / Innovator Series • 17 min
Martha Gilmer, CEO, San Diego Symphony | Learn how an emphasis on connecting with the community is reenergizing the entire San Diego Symphony team of musicians and staff, propelling ticket sales to record levels and inspiring new donors.
Insights & Innovation“Michael Wong, have you eaten yet?”: The journey to knowing ourselves and our members
Arts and Culture / Business Strategy / Memberships / Innovator Series • 16 min
Nancy Yao, President, Museum of Chinese in America, shares how the challenges of her museum illustrate the importance for all organizations of really knowing their members
Insights & InnovationDeconstructing the Notion of "An Audience"
Audience Development / Community Engagement / Innovator Series • 16 min
Chris Lorway, Executive Director, Stanford Live | Learn how Stanford Live is embacing the idea that there is no "one size fits all approach” to building new audiences.
Insights & InnovationTaking Shakespeare on the Road
Arts and Culture / Education / Business Strategy / Innovator Series • 18 min
Michael Witmore, Director, Folger Shakespeare Library | Michael reflects on how institutions can choose to make access and relevance a priority in their work.
Insights & InnovationWarning: Don’t Throw the Baby Out with the Bathwater
Business Strategy / Marketing / Innovator Series • 19 min
Elaine Chia, CEO, City Recital Hall Limited | City Recital Hall is transforming from a venue-for-hire to a presenting venue, while balancing the needs of established hirers and traditional audiences with a focus to broaden and diversify.
Insights & InnovationKeeping Your People and Culture Close
Arts and Culture / Innovator Series • 14 min
Andrew Recinos, Executive Vice President, Tessitura Network | Always a crowd favorite and a moving speaker, Andrew delivers another inspirational talk on the important work we do as individuals engaged in the business of arts and culture.
